How
To Contact Us
TO HELP US HANDLE YOUR
ENQUIRY EFFICIENTLY PLEASE ENSURE YOUR QUERY IS DIRECTED TO THE
APPROPRIATE DEPARTMENT.
Activity Enquiries
If you have a query regarding any of the activities featured on
this website, please call our enquiries line on 0870
4442717 between 9am and 5:30pm Monday to Friday.
PLEASE DO NOT CALL THIS NUMBER FOR ANY OTHER REASON - advisers
on this number are only able to assist with queries regarding
our activities.
NOTE:
We regret we are unable to take orders over the telephone or to
book specific dates. All vouchers must be purchased undated and
online. This helps us to keep our prices low and gives us more
time to focus on improving our range and bringing you the best
priced experiences available anywhere.
Customer Service
If you have a query regarding your purchase
or had problems placing your order online, please
and we'll get back to you as a matter of urgency. Please provide
as much information about your plight as you can and a telephone
number for us to contact you on. Please do not use this email
address for any other reason.
Advertising
and Charities
As an internet retailer our focus
is on marketing our website online and focus our advertising budget
on methods of publicising ourselves which are proven to provide
the best return on investment. We would love to advertise with
everyone and give to every worthy cause, but regretfully this
is just not possible and consequently almost all of the numerous
approaches of this nature that we receive everyday are unsuccessful.
However, we are open minded people so feel free to
the details of your offer and we'll get back to you if we would
like to pursue the opportunity. We regret we cannot respond to
everyone and we thankyou for your understanding.
Suppliers
ExperienceMonster.co.uk is backed
by Grand Adventures Ltd, one of the leading online experience
day agencies in the UK with a network of websites promoting the
products of numerous suppliers. If you would like to be a supplier
and promote your products through our network of websites,
with details of your services.
Postal Address:
Grand Adventures Ltd,
ICS House,
Hall Road,
Heybridge,
Maldon ,
Essex, CM9 4LA
VAT Reg No: 810 0925 71
Reg Co Num: 3612516
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