How To Contact Us

TO HELP US HANDLE YOUR ENQUIRY EFFICIENTLY PLEASE ENSURE YOUR QUERY IS DIRECTED TO THE APPROPRIATE DEPARTMENT.

Activity Enquiries
If you have a query regarding any of the activities featured on this website, please call our enquiries line on 0870 4442717 between 9am and 5:30pm Monday to Friday.
PLEASE DO NOT CALL THIS NUMBER FOR ANY OTHER REASON - advisers on this number are only able to assist with queries regarding our activities.

NOTE:
We regret we are unable to take orders over the telephone or to book specific dates. All vouchers must be purchased undated and online. This helps us to keep our prices low and gives us more time to focus on improving our range and bringing you the best priced experiences available anywhere.

Customer Service
If you have a query regarding your purchase or had problems placing your order online, please and we'll get back to you as a matter of urgency. Please provide as much information about your plight as you can and a telephone number for us to contact you on. Please do not use this email address for any other reason.

Advertising and Charities
As an internet retailer our focus is on marketing our website online and focus our advertising budget on methods of publicising ourselves which are proven to provide the best return on investment. We would love to advertise with everyone and give to every worthy cause, but regretfully this is just not possible and consequently almost all of the numerous approaches of this nature that we receive everyday are unsuccessful. However, we are open minded people so feel free to the details of your offer and we'll get back to you if we would like to pursue the opportunity. We regret we cannot respond to everyone and we thankyou for your understanding.

Suppliers
ExperienceMonster.co.uk is backed by Grand Adventures Ltd, one of the leading online experience day agencies in the UK with a network of websites promoting the products of numerous suppliers. If you would like to be a supplier and promote your products through our network of websites, with details of your services.

Postal Address:
Grand Adventures Ltd,
ICS House,
Hall Road,
Heybridge,
Maldon ,
Essex, CM9 4LA

VAT Reg No: 810 0925 71
Reg Co Num: 3612516